Terms of service

**CandiFreeze - Terms of Service**

Effective Date: 1/7/24

Thank you for choosing CandiFreeze. By accessing and using our website or mobile application, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our services.

**1. Acceptance of Terms:**

By accessing or using the CandiFreeze platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our services.

**2. Eligibility:**

You must be at least 18 years old or have the legal capacity to enter into a contract to use CandiFreeze's services. By using our platform, you represent and warrant that you meet the eligibility requirements.

**3. Account Registration:**

To access certain features of our services, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and agree to notify us immediately of any unauthorized use of your account.

**4. Product Information:**

We make every effort to provide accurate and up-to-date product information on our platform. However, we do not guarantee the accuracy, completeness, or reliability of any product descriptions or specifications.

**5. Ordering and Payment:**

When placing an order on CandiFreeze, you agree to provide accurate and complete information, including payment information. We reserve the right to cancel or refuse any orders at our discretion.

**6. Shipping and Delivery:**

Shipping and delivery times are estimates and may vary based on factors beyond our control. CandiFreeze is not responsible for any delays, damages, or losses during the shipping process.

**7. Returns and Refunds:**

Please refer to our Return Policy for information regarding returns and refunds.

**8. Prohibited Conduct:**

You agree not to engage in any prohibited conduct, including but not limited to:

- Violating any applicable laws or regulations.
- Infringing on the intellectual property rights of others.
- Interfering with the operation of the CandiFreeze platform.
- Engaging in any form of harassment or abusive behavior.

**9. Privacy:**

Your use of CandiFreeze is also governed by our Privacy Policy. By using our services, you consent to the collection, use, and sharing of your information as described in the Privacy Policy.

**10. Changes to Terms:**

CandiFreeze reserves the right to update or modify these Terms of Service at any time without prior notice. It is your responsibility to review these terms periodically for changes. Continued use of our services after any modifications constitutes acceptance of the updated terms.

**11. Termination:**

CandiFreeze reserves the right to terminate or suspend your account and access to our services for any reason, including a breach of these Terms of Service.

**12. Contact Information:**

If you have any questions or concerns about our Terms of Service, please contact us at candifreeze@gmail.com

Thank you for choosing CandiFreeze. We appreciate your business and hope you enjoy our delicious freeze-dried treats!

Sincerely,

CandiFreeze